The fee for a cake tasting and design session is $25. This fee is then applied to your final order upon signing a contract for a custom cake.
Do you have pre-made cakes for sale?
All of our cakes are custom made-to-order cakes. At the current time, we do not have the ability to service retail (walk-in) cake customers.
Do you ship cakes?
At the current time, we do not ship cakes.
When do I pay for the cake?
An initial deposit of 50% is due at the time of contract signing. The remaining 50% is due 3 weeks before your event. Without the deposit or final payment, we cannot guarantee cake availability.
Do you have any guarantees around food allergies?
No. Our facility handles multiple allergens. Any allergen requirement must be communicated at the initial design meetings, before a contract is signed.
When can we pickup our cake?
Chicago roads are bumpy, traffic can be awful, and cakes are fragile and sensitive. For these reasons, we recommend that you allow us to deliver your cake. Additionally, to ensure your cake arrives and is displayed perfectly, we always send a designer on the delivery to make any necessary repairs or decisions (florist, lighting, placement, etc…) However, some cakes are able to be picked up at our shop location. In these circumstances, we will contact you 1-2 weeks before your event to schedule a good pickup window. All cake pickups are scheduled between 10 am and 6 pm Mondays through Fridays, and generally between 10 – 1 pm on Saturdays. There is not an option for Sunday pickups.
Do you accept link cards?
We accept only check or cash payments.
How far out should I order my cake?
We are a small shop with a limited number of decorators to hand make beautiful cakes each weekend. During wedding season, May through November, we recommend signing a contract as early as possible. If capacity permits, we require at least 4 days notice for a cake order.